Position: Internship

Job type: Full-time

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Receptionist - Student Concierge

Permanent contract - 100% - 15.05.2023/ Bulle, Switzerland

Glion Institute of Higher Education (GIHE), in the top 3 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor’s and Master’s degrees in hospitality, luxury and event management to an international student body across three campuses in Glion and Bulle, Switzerland, and London, UK.

You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.

As Receptionistat the Student Concierge Desk, your main responsibilities are:

  • Answering the phone and replying to visitor, staff and student’s enquiries
  • Delivering reception administration tasks including handling of some cash, mail and parcels delivery and the sending of external mail, shuttle reservations, purchasing order requests, etc.
  • Ensuring the management of the reception petty cash, and ensuring that petty cash and credit cards terminal are closed daily, and reports sent to accounting department
  • Managing monthly reception inventory
  • Managing sales of school merchandising and other items
  • Helping in the preparation and participating in the student intake (check-ins and check-outs), taking tuition payments and communicating to the accounting department
  • Managing Polyright system: coordinating student data in the Polyright system, ordering and collecting nametags, preparing keys and badges for new staff members
  • Assisting other departments in Student’s Life throughout the semesters
  • Being flexible to work on Glion campus when needed



Profile:

  • CFC Employee Commerce, or equivalent
  • Experience in reception, guest relation, service or administrative post, preferably working with young adults and in a multicultural environment
  • Empathetic personality, good team player and service oriented
  • Strong communication, administration and organizational skills
  • pro-active, flexible, enthusiastic
  • Excellent knowledge and at ease with Internet, MS Office and database
  • Excellent spoken and written English and French

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Deadline: 23-05-2024

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