Sales Assistant - Manor Emmen

Job content

Company Description:

PARFOIS is a fast-expanding women´s accessories brand, targeting early adopters and followers of fashion trends for fashion accessories such as handbags, jewelry, wallets, sunglasses, belts, scarves, watches, hair accessories. With dedicated design teams in Porto and Barcelona, Parfois presents new styles in the stores every week! Offering value and fashion for money to its customers, PARFOIS is also unique for its clear and dynamic visual merchandising, creating a pleasant atmosphere in every store. PARFOIS started as a fashion accessory brand in the year of 1994, opening the first store in Oporto, Portugal.

Today PARFOIS has today more than 600 shops in 57 countries. Come on board!

Job Description – Duties:

The Sale Assistant is an ambassador of the brand, responsible for following and implementing in their store, the indications, action plans and decision-making of their direct manager. And ensure, along with the rest of the team, that they work as a team and aligned with the Parfois strategy.

Do you have experience in the world of Retail or would you like to join it?

Are you dynamic, motivated and passionate about fashion?

Do you love contact with the public and teamwork?

Join and grow with us!

We are looking for availability to work on part-time shifts.

This is an opportunity not to be missed in our store located in Manor Emmen (Stauffacherstrasse 1, 6032, Emmen).

Main Responsibilities:

- Ensure positive attitude and attention to the customer: empathetic greeting, approach, showing diverse product options, and closing the sale, in order to provide an excellent buying experience to all customers.

- Contribute for the growth of omnichannel in-store selling and customer acquisition, demonstrating the added value of these tools to all customers.

- Ensure and contribute for the development of commercial and product strategies established by the company and shared through the direct manager, to improve the results of the store.

- Know the store, warehouse, furniture, MV portal, quantity and variety of product in order to streamline the daily work in the store and speed up the sales process and customer response.

- Know and interpret the main Power BI reports (namely, store operation), to better understand store performance.

- Monitor and ensure tracking of store goals and KPI’s (conversion rate, average ticket, cross-selling), jewelry sales, calendar/daily flash, email, etc., ensuring that all operation processes are correctly followed and that sales targets are met.

- Collaborate actively in the planning, preparation and realization of commercial campaigns and digital activities.

- Ensure the fulfillment of visual merchandising indications and correct store image, in organization, profiling, replenishment and store cleaning, the correct product display, permanent and new collection display, adapting when necessary the product display in store, always with the approval of the direct manager and the support of the VM, in order to maintain a "clean" and commercial image of the points of sale.

- Secure the guidelines shared by the brand and the direct manager, regarding uniforms, schedules, choices, opening and control of goods, stocks, exchanges, returns.

- Ensure a correct organization of the product in the warehouse, to guarantee the quality of the article, correct stock and speed in the sale and replacement.

- Control and minimize the loss of stock in stores (receipt of merchandise, stock adjustments, floor management, alarmed and labeled product).

- Execute the procedures for opening and closing the till (POS terminals, computers and other store equipment) customer returns and refunds and the recording of sales and receipts, for the correct management of cash procedures.

Main Skills:

- Flexibility, adaptability and team working.

- Knowledge of visual techniques and activities to support the image of the store.

- Passion for fashion, trends and digital.

- Positive, dynamic and problem-solving.

- Active listening, empathy, good communication skills and customer orientation.

- Problem solving and ability to work under pressure.

- High sense of responsibility and result oriented.

- Proactivity, energy and enthusiasm.

- Ability to work in different areas (sales, organization, replenishment, etc.) and simultaneously.

- Previous experience in the Retail sector, preferably in the fashion retail sector.

- Knowledge of foreign languages.

- Information Technology: knowledge of MS Office.

- Valid permit to work in Switzerland.

Job Type: Part-time