Security and Abuse Data Analyst, Trust and Safety

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Security and Abuse Data Analyst in Trust and Safety, you will help the team in its mission to protect Google’s users. Our team works to increase the coverage, accuracy, and speed of Safe Browsing enforcement systems. You will work to understand the global threat environment for malware, phishing, and unwanted software and improve the user experience, both internally and externally, by communicating with webmasters, users, and partners.

You will become an expert in the workings of malware, phishing, and unwanted software campaigns, and will help the team to detect and prevent them at scale.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Perform complex data analyses to identify harmful entities, design and implement key performance metrics, examine trends, and identify system vulnerabilities.
• Analyze potentially malicious applications to understand their behavior and impact on users.
• Improve tools or systems by influencing key stakeholders with data and analyses.
• Enhance operational workflows via process improvements and automation.
• Collaborate with cross-functional groups such as Engineering, Product, and Legal to improve system accuracy, fix product loopholes, and provide users with a better online experience.