Showroom-Manager in St. Moritz

☞ Randstad Switzerland

View: 172

Update day: 25-04-2024

Location: St. Moritz Graubünden GR

Category: Sales

Industry: Staffing Recruiting

Position: Associate

Job type: Full-time

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Job content

The Professional will be in charge for establish and maintain high level knowledge of the company’s mission, vision, and brand identity; maintain up-to-date product knowledge and their value to our customers; identify all relevant events in your area and participate as a brand representative; strategies, coordinate and implement test drive events, pop-ups, product awareness initiatives, loyalty events, community engagement events, and driving experiences to bring the Ares Modena brand to life for prospective owners and the automotive community; meet lead generation, test drive, reservations and sales targets; manage all post-event analysis, budget reconciliation, and reporting; manage a full sales cycle from initial interest through sales activation; maintain active engagement with prospects and customers through multiple channels; assist in hosting and supporting marketing events ; prioritise and schedule tasks effectively driving brand awareness in your territory and preparing for Studio openings; capture customer feedback to enhance both the product and processes; deliver a luxury customer experience reflective of the brand; plan and implement a stocking system including merchandising and POS promotion; handle ad-hoc requests as assigned by the Head of Retail and Commercial Director and central HQ leadership; recommend new and scalable strategies to improve both sales numbers and the customer experience utilising sales data.
  • 5+ years of experience in managing and selling within a luxury customer environment
  • Strong interpersonal and communication skills
  • Ability to prioritise projects and activities under aggressive timelines
  • Goal-oriented approach with hands-on self-starter mentality
  • Strong affinity for luxury products and clients with an extensive network within VIP, influencer, multiplier and key target groups
  • Bachelor’s degree or higher
  • Native language speaker and fluent in English ? additional languages are a plus
  • 2+ years of professional experience in sales, marketing, support, or another customer-facing role
  • Prior experience selling through multiple channels: phone, email, chat, and in-person
  • Strong storytelling, listening, and customer relationship skills (empathy, communication, integrity, and high-quality question-asking)
  • Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations
  • A passion for and working knowledge of automobiles and the future of mobility
  • Proficiency with Salesforce or another CRM
  • Experience in luxury and high-tech industries
  • Commanding abilities with productivity tools: Excel, PowerPoint
  • A good knowledge of social media platforms and ability to create engaging posts and videos to promote the studio and brand.
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Deadline: 09-06-2024

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