Software Supporter

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View: 145

Update day: 03-04-2024

Location: Rapperswil-Jona St. Gallen SG

Category: IT - Software

Industry: IT Services IT Consulting

Job type: Full-time

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Job content

Senior IT Systems EngineerSalary:100k-125kLocation: Rapperswil-Joan or KestenholzJoin Our Client who are the Pioneers in Intralogistics ExcellenceOur clients name is synonymous with excellence in the intralogistics sector. They continuously inspire customers with cutting-edge solutions for conveyor and storage systems, as well as industrial trucks. With a dedicated global team of over 500 employees, they are driven by commitment, collaboration, and a shared passion for innovation. They are on the lookout for motivated individuals who not only seek personal growth but also possess the ability to ignite enthusiasm in others.Are you ready to embrace a new challenge? Become a part of their dynamic software department.Responsibilities
  • Receiving, processing and resolving fault reports (2nd level)
  • Capturing, classifying and tracking the necessary information
  • Forwarding fault reports and questions to the responsible authorities
  • Informing customers about disruptions and operational reports
  • Coordinate and perform installation, configuration and maintenance tasks
  • Participation in projects
  • Implementation of change orders
  • Comprehensive support and technical support for our customers
  • Independent development of proposed solutions
  • Analysis of problems/error reports based on customer reports
  • Readiness to be on call
  • Installing and maintaining operating systems, databases, Servers, peripheral devices, network components and communication devices as well as their interfaces
Our Requirements For You
  • Completed apprenticeship as a computer scientist EFZ or comparable
  • Preferably at least 3 years of experience in IT support in a global company
  • In-depth knowledge of hardware, software and network technologies and experience with Active Directory
  • Database knowledge of Oracle and MS-SQL is an advantage
  • Interested in working in industrial automation or plant engineering
  • Initiative, solution-oriented and team player personality
  • Service-oriented, structured and independent way of working with a strong organizational flair
  • Fluent in written and spoken German and English is mandatory, Italian and French are an advantage
Why Choose ThemOur Client is a financially stable, innovation-driven family business that invites you to embark on its journey of growth. They provide you with the opportunity to channel your talents into highly challenging and exciting project developments within our warehouse management system. You will enjoy significant autonomy for your personal and professional growth in a close-knit, team-oriented software department. Join us and be a part of pioneering excellence in intralogistics.
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Deadline: 18-05-2024

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