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System Operator (Robotics)
View: 167
Update day: 20-04-2024
Category: Consulting / Customer Service
Industry:
Job type: 100%
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Job content
At Nomagic, we’re on a mission to teach robots the real world. We’re now looking for a System Operator, who will run our solution at our customers’ site in Switzerland and represent our team onsite.
Offer essentials:
- Long term contract starting ASAP (stay & work permit needed)
- Salary - 6300 CHF gross/month
- Play with robots every day!
- English-speaking environment
Here is why we love this job ourselves, and hope you will enjoy it too:
- As end-users of Nomagic solutions, our expertise gives us the possibility to influence the product evolutions.
- We help developing a product that has a significant real world impact.
- We learn from talented people about programming, logistics, hardware tools and many more.
- We interact daily with customers and communicate their needs to the rest of the team.
- While working onsite, we develop a good understanding in logistics operations.
- We’re still pretty small, so everyone has a direct impact on the final result.
- We have a very experienced engineering & management team from Google, early unicorns (Criteo, Climate Corp...) & top robotics companies (ABB, Softbank Robotics, Dematic).
Some of the tasks you will take care of:
- Handle daily operations at our customers’ sites.
- Deploy improvements to Nomagic software and hardware following instructions from our engineering team.
- Identify problems and report changes in behavior and KPIs.
- Conduct preventive and reactive maintenance of the hardware of our solution: suction system, cabling, etc.
- Suggest improvements on processes, maintenance, operations according to new learnings and errors.
- Coordinate support between our client and our teams in Poland, France and Germany.
- Support data collection and analysis.
- Train local teams on how to handle robot operations and maintenance.
- Collect feedback from customer representativesRepresent remote team in meetings and other communication.
What skills we’d like you to have:
- Customer satisfaction mindset.
- Capacity to interact with different systems in an efficient manner and quickly learn new set of instructions.
- Ability to handle simple hardware and software tasks.
- Warehouse operations experience is a plus.
- Fluency in German and English, both spoken and written & great overall communication skills.
- Can-do attitude and ability to resolve unforeseen problems.
- Ability to work in fast changing startup environment & contributing to team efforts.
- Technical educational background is a strong plus.
- Energy and hands-on attitude! Strive to get things done and find solutions whatever it takes.
What should you expect once you apply?
- 30 minutes Hiring Manager interview
- 30 minutes technical call
- 30 minutes call with our VP Solutions
We make the final decision after max. 4-5 days after onsite interview. Important: expect feedback regardless of our decision.
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Deadline: 04-06-2024
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