Talent Acquisition Specialist

Job content

We have been operating in Switzerland for over 15 years.

Our recruitment teams are based in both the UK and Switzerland. In other words, our recruiters are experienced and multilingual.

Everything we do is based on the belief that recruitment is a partnership where all members help each other. We see our clients, candidates and employees as invaluable contributors to our collective success - rather than individuals pursuing separate interests.

We are currently hiring for our sister company in Basel (Switzerland), a Talent Acquisition Specialist.

As the Talent Consultant, you will be part of a dynamic Program Management Office team assigned to a specific MSP client. You will be empowered to deliver on the flawless execution of the day-to-day operations in conjunction with the Client Sponsor and with the support of a shared Back-Office Services team. We are looking for an experienced MSP Professional with incredibly high integrity, an inquisitive mind and a passion for operational and customer service excellence.

The final client combines technological innovation with world class manufacturing and process excellence. They are a preferred global partner to the pharmaceutical, biotech and specialty ingredients markets and provide solutions that improve life quality by preventing illness, enabling healthier lifestyles and supporting a safe environment. As the dedicated Talent Consultant, you are taking care of the following MSP operational activities for various sites in Switzerland.

Requisition Fulfillment

· Responsible for processing new hires, terminations, extensions and general data changes in the VMS

· Responsible for driving ultimately service and delivery via the preferred staffing vendors to ensure all requisitions are covered in a timely manner with high quality candidates.

Program Operations

• Continuous Improvement – use experience, data and analytics to drive improvements in program process, utilization and satisfaction
• Escalation Management – proactively identify and successfully manage through day-to-day issues that impact program performance and client satisfaction levels
• VMS Management – build a strong relationship with the VMS Supplier to ensure system performance to meet customer expectations
• Billing, Reporting & Analytics – ensure accurate and timely billing, reporting and ongoing analysis
• Supplier/Vendor Management – supplier rationalization and optimization

Client Management

• Client Relationship & Satisfaction Management – develop and maintain business relationships with key client stakeholders and hiring managers
• General Thought Leadership – be viewed as the subject matter expert to the client; provide ongoing training and education for HR, Procurement & Client Hiring Managers

Required Skills:

Knowledge of:

• Staffing Industry, Managed Service Provider (MSP), Vendor Management Systems (VMS), Procurement, Human Resources (HR)
• Prior staffing experience (MSP preferred) in industrial/professional/scientific domains
• Good at identifying and leading initiatives for process improvement
• Effective communication, presentation, time management, organization, and planning techniques

Language requirements:

• Good spoken and written knowledge of Swiss German or German and English

Ability to:

• Demonstrate excellent communication
• Mentor and develop external staffing partners (temp agencies, contracting agencies, freelancers)
• Problem solve and present conceptual information to all levels of internal and external management

Other:

• Passion for excellence
• Stress tolerance and ability to thrive in a dynamic environment
• High level of attention to detail
• Proactive approach to leading a team
• Urgency and speed of response
• High level of dedication and accountability

Required Education:

• Minimum of 2 years of experience as part of a Managed Service Program or staffing company

If you’re interested please contact us, we are looking forward to meet you !

This is a great opportunity for someone who likes challenges and a chance to progress in a very dynamic environment!