Technical Service Manager & Innovation Construction - Region Europe

Job content

Omya is a leading global producer of industrial minerals, mainly fillers and pigments derived from calcium carbonate and dolomite, and a worldwide distributor of chemical products. Founded in 1884 in Switzerland, Omya now has a global presence extending to more than 175 locations in over 50 countries and 9,000 employees.

For our Headquarter in Oftringen, we are currently looking for a:

Technical Service Manager & Innovation (Construction) - Region Europe

Job main responsibilities

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• Assume prime management responsibility for Technical Service activities at assigned accounts and prospect accounts.
• Provide effective and necessary technical support to drive execution of key MDI (Market Development and Innovation) projects.
• Visit customers and work with them to optimize the use of Omya’s products.
• Develop customer relationships with key production/technical personnel.
• Focus on influencing (selling) key decision makers.
• Report on work being done with customers using CRM (and other tools as needed).
• Provide guidelines, conduct reformulation work, Technical Service consulting and trainings for internal stakeholders and external customers
• Promote new products externally in the Area (active participation in trade shows and conferences)
• Manage trials conducted at company lab and pilot equipment as well as at customer lab/plant and third-party facilities.
• Assist respective segment sales manager with the development and revisions of sales plans semi-annually.
• Create, maintain and develop long term partnerships with relevant local technical associations and principals as well as suppliers.
• Deliver ideas for new product innovation and about new business opportunities for existing products as well as escalate issues and conflicts to supervisor.
• Implement/execute segment specific strategies and new business initiatives (launches, roll-out projects etc.) in the region/area upon directives as received from supervisor

Candidate profile requirements

• ​Bachelor’s degree in a related technical field.
• Five or more years of experience in relevant field of laboratory, sales or manufacturing.
• Ability to communicate (written and verbally) on all levels with customer and company organization.
• Personality with a strong entrepreneurial spirit and demonstrated success in implementing new products to existing or new customers.
• Strong presentation skills.
• Project Management skills and proven track record of successful execution of complex projects.
• Proficiency in English (both written and oral) is required, additional languages (particularly relevant local languages and German) are a plus
• Willingness and ability to travel up to 60% and work extended and odd hours as necessary for meetings, trials etc.
• Possession of valid driving license​

If you are interested in this position, don`t hesitate to send us your application to jobs.ch@omya.com