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Technical Support Engineer (a)
View: 161
Update day: 26-03-2024
Location: Stans Nidwalden NW
Category: Consulting / Customer Service
Position: Associate
Job type: Full-time
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Job content
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.Technical Support Engineer (a)
- Processing technical enquiries and creating solution for customers, service centres and subsidiaries as well as dealing with customer complaints
- Work in 24/7/365 operation (early and late shifts as well as weekends and holidays)
- Maintenance support of the PC-12 Fault Isolation Guide and the PC-24 e-Trouble Shooting Tool
- Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
- Identify product improvements and initiate potential modifications
- Provide on-site support to customers and service centres to resolve complex issues
YOUR CONTACT
Tina Hagen
Recruiter
+41 41 619 32 93
pilatus-aircraft.com
- Technical background
- Several years of experience in aircraft maintenance in either "Mechanical Systems and Structural Design" or "Avionics and Electrical Systems", preferably for the Pilatus PC-12 or PC-24
- EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) would be an advantage
- High level of responsibility and structured approach
- Knowledge of SAP and MS Office Tools
- Very good written and verbal skills in English, German is an advantage
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Deadline: 10-05-2024
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