Technical Writer - IT Infrastructure

☞ Randstad Switzerland

View: 151

Update day: 29-03-2024

Location: Lausanne Vaud VD

Category: Marketing / PR Printing / Publishing

Industry: Staffing Recruiting Biotechnology Research Pharmaceutical Manufacturing

Position: Associate

Job type: Full-time

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Job content

Working with IT Infrastructure Teams and part of a new operations model, our client is looking for a Technical Writer to support both Business and IT Teams.

Your role will be to support IT Infrastructure Delivery organisation to deliver business value through well documented processes, procedures, and technical solutions by performing quality documentation creation and document maintenance activities in a dynamic global IT Operations environment

You Will

Produce high-quality documentation for IT infrastructure processes, procedures, and technical solutions (documents, drawings, slides, etc.).

Prepare, create, format, review, revise, and maintain technical documents for technical audiences, and ensure correct storage in document management systems (including Knowledge base content for level 1 support).

Gather and analyze technical and service information from various sources, discussions with SMEs to document new or changing service and solution functionality.

Assist in planning, scheduling, and tracking documentation work and maintain templates for written documentation, ensuring a consistent "look and feel."

You will have proven experience producing technical content for public consumption working as a technical writer required in an IT infrastructure environment (not Software development).

Experience in creating documentation for audiences with different levels of technical skill.

Pharma industry experience (GxP regulated) is an asset.

Fluency in English is essential, level C2 or native

This role will be working remotely but candidates must be within travel distance to Lausanne or Paris.

Along with your CV, please also send us samples of your work.
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Deadline: 13-05-2024

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