Training Manager - CHAT (m/f/d)

Job content

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

The Role

Bristol Myers Squibb is looking to recruit a permanent Training Manager - CHAT,based in Steinhausen, Switzerland (with the possibility of hybrid working arrangements 50% work from home)

Scope of the Position

The Training Manager will lead the development of our learning strategy for our commercial sales teams across CHAT (Austria & Switzerland), which is aligned with the EUC Cluster learning strategy, manage its implementation and measure its impact. They will act as a liaison, provide strategic support to matrix team stakeholders within the markets, and manage the end-to-end process to achieve excellent implementation of training operations.

The Training Manager will work with BU Heads, Marketing, Medical, Sales Management within the markets as well as International and Worldwide Training & Development teams, and various matrix teams to collaborate and implement key learning initiatives for the commercial sales teams that support the EU Cluster and local market business objectives.

Key Duties And Responsibilities

• Within CHAT cluster responsible (in collaboration with existing Training Manager – CHAT) for developing the strategic plan and execution for all training initiatives for commercial sales teams; including disease state/clinical/product knowledge, selling skills, Leadership Development & Account Management skills
• Responsible for leading the delivery of all training initiatives for commercial sales teams within the business units assigned within CHAT cluster.
• Responsible for the development and implementation of initial and advanced training curricula for field-based representatives and sales leaders.
• Support the evolution of the omnichannel sales capability through establishing a model for how training supports the building of capability within the sales team as an omnichannel orchestrator.
• Partners with senior leadership to develop training strategies and plans, taking into consideration business priorities and resources
• Mutual and continuous partnering with stakeholders to ensure business priorities are achieved, clearly understanding business strategy, are included in business strategy discussion, and link training accordingly
• Develop & design innovative learning solutions that demonstrate value (effective & efficient) and leverage technology, platforms and processes to meet the needs of the business and the learner
• Advocating for the learner through educating and emphasising Adult Learning Principles with key stakeholders (make them the advocates for the learner)
• Collaborate on key product launch initiatives with the internal teams including International Training Managers, Worldwide Training & Development teams, Marketing, Sales Management, and matrix partners utilising WW and International tools and resources.
• Develop and monitor metrics to evaluate the success of training events across the market
• Consistently demonstrate value to the business through communication, aligned objectives and agreed upon metrics
• Collaboration across the EU Cluster Training Team to drive efficiencies, reduce duplication, share learnings and resources, and support cross-market training initiatives.
• Ensure appropriate approval, tracking and documentation of learning in accordance with company policy and local regulations
• Co-ordinate training delivery with external partners as needed
• Ensure ongoing analysis of field training needs based on current and future requirements of the business and changing internal/external environment
  

Qualifications, Knowledge And Skills Required

• BA/BS degree required
• Minimum of four years of sales experience with a strong sales and behavioral performance history
• Training/L&D experience preferred (if internal candidate) but required if external candidate
• Healthcare/Pharmaceutical experience (preferred)
• Experience working in Oncology, Haematology and/or Immunology therapy areas (preferred)
• Strong product and disease state knowledge, and marketplace knowledge (preferred)
• Sales/people management experience (an advantage)
• Demonstrated ability to work effectively with complex matrix teams (Medical, Legal, Marketing, Sales, Compliance, Operations)
• Intermediate knowledge of adult learning principles and learning design
• Strong Communication, organizational and interpersonal skills, and proven project management experience
• Effective facilitation and presentation skills
• Ability to effectively collaborate with key stakeholders to achieve business objectives and priorities
• Diligent attention to detail, accuracy, timeliness and follow-up
• Ability to prioritize, manage and execute on multiple projects simultaneously
• Influence, negotiate and leadership skills required
• Mindset – curiosity to keep up to date with latest developments in the evolving healthcare and business environment
• Management of external vendors and budgets
• Proficient in German & English (French an advantage)
  

Why you should apply

• You will help patients in their fight against serious diseases
• You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
• You will be part of an International Training & Development organisation that is passionate about developing our people to achieve their best for customers and patients.
• You’ll get a competitive salary and a great benefits package.
• Bristol Myers Squibb has been certified as a Great Place to Work in Switzerland! Each day, our collaborative teams come together to support some of the most interesting work of their careers.
  

For more information about Bristol Myers Squibb, visit us at https //careers.bms.com

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.