Administrative support - Project Support Associate

Job content

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.Fisher Clinical Services GmbH is part of Thermo Fisher Scientific Corporation, a world-class company serving the scientific community and healthcare industry. We are leaders in providing clinical supply chain management services and clinical supplies distributed to patients worldwide. For more information about our site in Allschwil please visit: www.fisherclinicalservices.comAdministrative support - Project Support AssociatePosition summary:The Project Support Associate provides administrative support to Project Managers for successful completion and supply maintenance over the life cycle of each project. Project support activities include task completion and issue resolution with internal customer procedures and support systems.Your tasks:

• Work with the Client and the internal project management team to finalize project specifications. This may include meetings either at Fisher Clinical Services or at the client’s premises.
• Assist in setting up and maintaining study filing systems and maintains accurate records for all work undertaken.
• Joint responsibility with the Project Manager for ensuring that all Fisher Clinical Services activities come together in a timely manner to meet the customer and study requirements.
• Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as required by the customer.
• Use of appropriate project planning tools to communicate milestones and critical path activities and responsibilities.
• Timely provision of reports and other information to customers if applicable.
• Work with the Master Production Scheduler to optimize production of clinical supplies balancing the customer requirements with best use of available capacity.
• Create and/ or supports creation of operational documentation using internal systems. Create bill of materials in GPM and coordinate creation and review of billing packages.
• Provide back-up support to the Project manager.
• Monitor project activities and day to day business and establishes a customer approved job specification.
• Collect all information on a study design including; correct label texts, coordination of primary, secondary packaging material and tools, coordination of label translation, producing all batch documentation for operations and check of documentation, coordination of shipments through the logistics department, and writing Distribution orders and GMP instructions in a timely manner.
• Apply Good Manufacturing Principles in all areas of responsibility.

Your profile:

• Require understanding and competent use of SOPs required by company Quality standards.
• Require excellent organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions and manage multiple tasks to meet strict deadlines.
• Require strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients.
• Require ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.
• Require ability to learn and master all internal systems associated with projects (i.e. Salesforce, GPMS, Trackwise).
• Prefer proficiency in appropriate project planning tools e.g. Microsoft Project to communicate milestones and critical path activities and responsibilities.
• Prefer in depth understanding of clinical trials.
• Prefer Certification in Project Management by a recognized institution in project management.

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.