Aftermarket Sales Representative

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Who is Caterpillar?

Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Services offered throughout the product life cycle, cutting-edge technology and decades of product expertise set Caterpillar apart, providing exceptional value to help our customers succeed. The company principally operates through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through its Financial Products segment.

Job Purpose

To consult with dealers to market Caterpillar products and services and assist in the development of dealer sales capability. This is the third field-based assignment for an experienced, individual contributor on assignments that are complex and challenging and begin to become strategic in nature.

Job Duties

• The incumbent will counsel dealers in developing increased human performance capability, providing guidance on existing and potential customer service issues and improvement measures within one industry.

• Communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations.

• Interact with the customer directly to understand their aftermarket needs and how current and potential future solutions could help them achieve their goals.

• Establish high-level relationship with decision makers by maintaining regular touchpoints and demonstrate progress on agreed aftermarket projects.

• Create and promote programs that increase sales while maximizing price realization.

Desired Qualifications:

• Ability to navigate and influence in a large matrix organization.

• Broad company knowledge and strong understanding of dealer operations.

• Good human relations skills in order to develop a cooperative work relationship with others inside and outside the department and to work with people from many different backgrounds and cultures.

Top candidates will also have:

• Knowledge of company aftermarket services, and intellectual curiosity towards broader company solutions.

• Experience working with large international accounts and large customers.

• Additional language Spanish or Italian

Background/Experience:

• Must have a completed degree in Marketing or Business Management/ Similar.

• Minimum 2 years of work experience in a similar industry.

• Experience in the construction industry.

• The ability and willingness to travel 30% of the time.

• English.
  

Caterpillar is an Equal Opportunity Employer (EEO).

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