ERP PL Business analyst.

Job content

Caring for the world… one person at a time” inspires and unites the people of Johnson & Johnson. This culture of caring is the focus of our corporate philosophy, that are anchored in the internationally applicable Credo.

DePuy SynthesCompanies of Johnson & Johnson is the largest, most comprehensive orthopedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of technology, devices, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, cranio-maxillofacial, power tools and biomaterials. Our broad array of inspired, innovative and high-quality offerings, help advance the health and wellbeing of people around the world.

We Are Looking For a Highly Committed

ERP PL Business analyst based in Zuchwi

(Permanent)

Overview

ERP Product line is a global organization that is charged with partnering with the Deliver organization and making sure we define, develop and deliver SC technology solutions that give our business partners the visibility and capability they need to have the best SC in the industry.

The Technology Lead, Business Analyst - ERP PL will liaise with business partners from the HMD TranSCend organization (BPOs, GPOs, L4, L5) both regional and global to understand their needs and translate them into requirements for products in the Deliver Enterprise Product Line (EPL).

The person in this role is expected to become a subject matter expert for a subset of products in the ERP Product line (P2P and O2C), maintain a deep understanding of the associated business processes (e.g., Inbound, Outbound, Commercial processes) and assess the impacts of changes to the products under their scope of responsibility. They will collaborate with the Product Line Owner (PLO), Scrum Teams and Technology Services teams to deliver new products and enhance existing products to drive business value for the Medical Devices Supply Chain.

Further Responsibilities And Duties Are

• Business Requirements Management and Development
• Partner with the DELIVER business partners to understand what they may want and use effective elicitation techniques to translate into what is needed.
• Determine which rRDM approaches would ensure complete understanding by stakeholders including use cases, user stories, visualization, mapping, etc.
• Partner with respective PLOs such as Logistics, Customer connect, Finance, Plan, Commercial organization to ensure that business and product line processes are documented so they can serve as a reference for development and IT support.
• Write, manage, and clarify user stories and develop use cases for complex requirements. Prepare and update traceability matrix.
• Explain to CS, DC Ops, Business QA, Finance, Transportation organizations how requirements may be implemented from a functional ERP standpoint.
• Ensure that J&J information assets are appropriately identified and valued and are protected by complying with and enforcing all local and worldwide security, records retention and compliance policies. Provide documentation and participate in activities as required.
• Business IT Interface
• Maintain a solid business and technical understanding of the Deliver EPL application landscape and become the subject matter expert for a subset of products in the logistics/CS/MD space from an ERP perspective.
• Assess the impacts of product changes on business processes, downstream & upstream systems (e.g., ERP, Customer connect, logistics, etc), validation documents and training materials. Partner with other groups to understand potential cross-functional impacts (e.g., QA, PLM, Finance).
• Offer solutions, recommendations and workarounds for business challenges enabled by technology. Discuss and help plan future project initiatives and enhancements with PLO and supply chain business partners.
• Assist business partners with business sim, UAT execution as needed. Help confirm that definition of done for requirements are satisfied.
• Ensure that each feature-level deliverable is aligned to a definition of readiness before starting sprint cycle.
• Work with RUN and BUILD teams to ensure SLAs are being met for Deliver systems. Manage communications, mitigation plans and timely resolution for critical incidents.
• Champion the Credo. Lead with dignity and respect, always balancing short-term results with the long-term future of Johnson & Johnson.
• Program Oversight
• Tracks progress of product development in the context of larger programs and report back to stakeholders on status of features/functionality.
• Business Process Improvement
• Identify and drive opportunities for using technology as an enabler to improve, automate, and simplify processes. Implement improvements to application support, demand prioritization and project execution processes.
• Utilize metrics and dashboards to baseline and measure improvements.
• Leverage CPI and/or process excellence team output for process challenges. Conduct root cause analysis for key process challenges and map core processes and relevant sub-processes.
• Partner with team members of various sites and franchises to ensure consistency and standardization of processes and operating procedures.
• Promote innovation and continuous learning by fostering an environment that encourages new thinking and creative ideas.
  
  

Qualifications

Required Minimum Education

• B.A/B.S degree is required, preferably in Information Technology, Engineering Supply chain or another related field.
  
  

Required Years Of Related Experience

• A minimum of 5 years of related technology and/or supply chain experience is required.
  
  

Required Knowledge, Skills And Abilities

• Knowledge of supply chain processes with an emphasis on logistics is preferred.
• Experience with SAP, SD, EWM and ERP systems and their associated integration points is preferred.
• Ability to effectively capture business requirements and translate them into functional system requirements is required. The person in this role will need to become certified in rRDM.
• Experience working on projects following the Agile Scrum framework is highly preferred. Relevant certifications like Agile Certified Practitioner (ACP) and Certified Scrum Product Owner (CSPO) are a plus.
• Strong communication skills (spoken and written) and interpersonal skills are required. Must have ability to convey complex information in a clear way and tailor communications to different audiences (e.g., senior management, developers, etc.).
• Solid relationship-building and team collaboration skills are required. Strong influencing skills and experience working in a global environment with people from different cultures and geographies are preferred.
• Must be a quick learner and demonstrate clear bias for action and a sense of urgency.
• Ability to successfully prioritize and manage multiple activities is required.
• Direct experience with SDLC methodology is required.
• Experience creating process maps and/or data flow diagrams is highly preferred with Igrafx.
• Project management experience is preferred.
• Strong analytical and problem-solving skills are preferred.
• Experience troubleshooting technical issues is preferred.
• Demonstrated knowledge of technical infrastructure and global landscape is preferred.
  
  

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences.

That is why we in Switzerland are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

If you want to be a change agent in a challenging environment and shape the future quality organization, please send us your online application (CV, Motivation Letter, Working References etc.).

Primary Location

Switzerland-Solothurn-Zuchwil-

Organization

Synthes GmbH (7111)

Job Function

Info Technology

Requisition ID

2206036016W