Export Orders Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

When you join team Caterpillar as an Export Manager, you will be responsible for providing leadership to the machine order management process. The role is expected to provide support for all machine order management systems, including CMOPS, Mach1, Cat Configurator and the new Modern Order management system. The position will work closely with business partners in Product groups, Industries, IT, tax, accounting, account coordinators and transportation as an SME for the order management process. This role participates in mentoring, consulting, SAP deployments, and training for the order management systems. The position will take a lead role in process re-engineering with an acute focus on LEAN.

What you will do:

• Provide leadership to the EAME order management team.
• Provide leadership to Machine ordering system team.
• Leverage Lean thinking & methodologies.
• Be data driven.
• Translate business requirements into process requirements.
• Be a team player.
• Conduct change management activities, including training, documentation, and roles & responsibility definition.
• Always ensure compliance with rules and regulations.
• Will work in an international environment.
• Create visual models & workflow diagrams of business processes & systems.
• Always understand the state of the business.
• Set priorities and establish a work plan to complete broadly defined assignments and achieve desired results.

What you will have:

• Bachelor’s degree from an accredited college or university, preferably in Business, Supply Chain, or Marketing.
• 6+ years of progressively responsible experience in roles related to sales, marketing, or business development that includes Order Management, Experience designing and leading business processes, and Project management.
• 2+ years project management experience, Certified Black Belt.
• Mach1/EOMP/SAP user experience.
• Prior successful experience in global process transformation.
• Successful application of LEAN principles.
• Good understanding and application of Data analytics.
• Fluent in English and French.

Top Candidates can also have:

• MBA or Master’ s degree.
• Understanding of the Caterpillar organization, products, policies, and procedures.
• Experience in logistics, import/ export.
• Ability to adapt to multiple cultures and countries.
• Any other European language.
• Strong influencing skills.
• Strong business acumen.
• Ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences.
• Ability to simultaneously work on multiple projects of different sizes.

Additional Information:

This position may require 20% travel.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here .