Field Service Engineer (all genders)

Job content

​​​​​​Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That’s why we are always looking for curious minds that see themselves imagining the unimaginable with us.

To support our robust growth and the launch of new systems, we are looking for a Field Service Engineer (all genders) for the Process Solutions unit of the Life Sciences division.

Process Solutions provide products, services, and solutions to pharmaceutical and biotechnology industries to develop drugs and therapeutic products.

Your role

As a member of the Process Solutions Field Service Team, you provide technical support to our customers based in the EMEA (Europe, Middle Est, and Africa) region. In your role, you are a strategic partner for our customers throughout the entire life cycle of our systems.

Both individually and as part of a team, you work on innovative projects for the commercialization of new products that improve patients’ lives. Overseeing the qualification (FAT, SAT, and IQ/OQ), installation, start-up, and preventive maintenance of Bioprocessing portfolio equipment is within your purview.

Working frequently in a GMP environment, you apply procedures and document interventions in accordance with Good Document Practices (GDP). As part of a continuous improvement process, your responsibilities also involve advocating for the Voice of internal and external customers to ensure client satisfaction.

Regular communication is maintained with our Global Field Service team, the Sales department, and all departments within our Group (Quality, R&D, Marketing, etc.).

Position based in Switzerland. Frequent travels(at least 75%) within Switzerland and the EMEA region.

Your qualification

• Hold a bachelor’s degree in mechanical or electrical engineering or equivalent
• Possess the ability to read and comprehend technical documentation, including P&ID, Mechanical, and Electrical Diagrams.
• Demonstrate successful experience in qualifying/maintaining/installing filtration systems or similar equipment.
• Exhibit a customer-oriented approach
• Embrace teamwork and collaboration
• Aspire to gain technical expertise across a broad spectrum of equipment and technologies
• Experience in the IT field will be a plus: Windows Network, Windows Server, Active Directory & Domain Controller
• Fluent in spoken and written English, knowledge of other languages, particularly French and German, is a valuable asset

What we offer:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!