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Field Services Engineer - Level 2
View: 197
Update day: 24-04-2024
Category: IT - Software
Industry: Information Technology Services Computer Software Management Consulting
Position: Entry level
Job type: Full-time
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Job content
Field Services Engineer - Level 1Location: Luzern
General working hours (no shifts)
Domain: Manufacturing
German and English speaking
Job Summary
Deskside engineers provide support for the desktop environment including responsibility for deployment of Desktop/Laptop and when applicable physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling
Job Description
- Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
- Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.
- Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
- Stage Build and Image systems with standard client image (aka eCore).
- German and English at least intermediate level
- Good Communication Skills.
- Good Analytic/Troubleshooting Skills.
- Strong working knowledge of MS Windows Operating System.
- Working knowledge of MS Office and basic business application.
- Good Customer Support Skills.
- Minimum 1 year desk side support services Level 2
- Basic knowledge of networks, telecom, and compute/storage.
- Basic knowledge of mobile device support.
- Diploma or degree in IT
- ITIL and/or any other additional certification preferred
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Oct 12 2021
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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Deadline: 08-06-2024
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