Global e-Commerce Manager

☞ Breitling

Vue: 281

Jour de mise à jour: 24-04-2024

Localisation: Zürich Zürich ZH

Catégorie: Export-Import

Industrie: Magasins d’accessoires personnels et de beauté

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le contenu du travail

Breitling stands apart with its watches unapologetically dedicated to authentic adventures, in the air, at sea or on land. As our next Global e-Commerce Manager you will join a dedicated Digital and e-Commerce team (located in Zurich) to contribute actively to our legendary future.

This is an exciting opportunity to further propel Breitling e-Commerce to the next level, working closely with different departments, external agencies, and our subsidiaries abroad. You have a roll-up-your-sleeves attitude to make things happen.


Main responsibilities:

  • Take the commercial lead of Breitling’s global direct to consumer e-Commerce channel (41 markets)
    • Define commercial and ensure achievement of targets for the global e-Commerce channel in alignment with global Digital strategy
    • Manage a team of 1 direct and 8 indirect e-Commerce managers located in the regional subsidiaries to optimize local implementation and ensure that commercial targets are reached
    • Lead business development projects such as deployment of new markets, products, payment methods, and digital services
    • Lead projects to improve customer satisfaction and retention
    • Ensure optimal stock assortment and depth in each market
    • Lead the go-to-market for novelties and develop channel exclusive limited editions
    • Report performance to Digital team and C-Suite
  • Shape Breitling e-Commerce roadmap working closely with key stakeholders in the dedicated Digital team and other departments:
    • Continuously strive for customer satisfaction and retention
    • Expand omnichannel capabilities
    • Ensure smooth e-Commerce operations and transition to new ERPs in key markets
    • Maximize conversions in contact centers
    • Optimize customer journeys
    • Improve website performance around e-Commerce and omnichannel features


Job requirements:

  • Minimum 3-5 years of experience in e-Commerce. Experience of operations on a global scale and cross-border operations is a plus
  • Commercially driven with proven track record of growing sales
  • Strong understanding the meaning of customer centricity
  • Excellent analytical skills and data-driven thinking
  • Highly collaborative and adaptable with strong communication skills working effectively across different teams and cultures
  • Experience with Salesforce SalesCloud and MarketingCloud is highly preferred
  • Fluency in English, both in oral and written communication, additional languages are valued

At Breitling, we are:


  • Entrepreneurial spirit
  • Doer and result-driven
  • Innovative thinker
  • Explorer and experimental
  • Ethical and inclusive way of collaboration
  • Ability to manage and prioritize multiple projects and tasks simultaneously
  • Understanding aesthetics
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Date limite: 08-06-2024

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