Junior ICT Supporter - 1st Level

☞ CareerAddict

Vue: 133

Jour de mise à jour: 25-04-2024

Localisation: Basel Basel-Stadt BS

Catégorie: Conseil / Service client IT - Logiciel

Industrie: IT Services IT Consulting

Niveau: Entry level

Type d’emploi: Full-time

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le contenu du travail

We are currently looking on behalf of one of our important clients for a Junior ICT Supporter - 1st Level. This role is permanent position based in Basel-Landschaft Canton.

Your Role
  • Provide global 1st level user support for company-wide ICT infrastructure.
  • Process Tickets & forward problems to 2nd level support.
  • Install, configure & deploy PC client hardware Win10 Pro & higher.
  • Carry out User group management in Active Directory & O365/Azure AD.
  • Configure & troubleshoot client printers on Windows print Servers.
  • Partake in simple network & hardware installations at company locations (remotely or on-site).
  • Ensure backup functionality.
  • Regularly monitor & document various ICT tasks.
  • Participate in IT projects.
Your Skills
  • From 6 months to 3 years of professional experience in 1st Level ICT Support including experience according to ITIL.
  • A good knowledge of Client Server Network.
  • Experienced in deploying standardized Client Hardware.
  • Ideally experienced in Office 365 & Linux OS.
Your Profile
  • Completed training in Computer Science (eg Computer Scientist EFZ) or comparable training with a focus on ICT.
  • Resilient, structured, organized, innovative & communicative.
  • Willing to occasionally work on weekends (during updates etc.).
  • Fluent English & business proficient German language skills (spoken & written) are mandatory.
If you wish to apply, please send us your resume in Word or PDF format.
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Date limite: 09-06-2024

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