Internal Communications Manager (w/m/d) 100%

☞ Sunrise UPC GmbH

View: 142

Update day: 29-03-2024

Location: Opfikon Zürich ZH

Category: Planning / Projects Marketing / PR

Industry: Telecommunications

Position: Associate

Job type: Full-time

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Job content

Duties and responsibilities:

In this role you will define and execute the internal communication strategy for Customer Service. You will contribute to the success of the Customer Service function by delivering end-to-end internal campaigns, building employee engagement, and ensuring alignment across communication channels. You will have a highly visible role and report to the Head of Communications for Customer Care.

  • In charge of the successful delivery of internal campaigns - including reporting and optimization
  • Assist in the development of the Customer Service internal communication strategy
  • Work with stakeholders across Sunrise UPC to ensure alignment on wide-reaching, cross-departmental topics
  • Manage internal Communication channels and continuously improve their effectiveness using insight and measurement
  • Break down complex messages to ensure they’re understandable for all CS employees
  • Write communications, proofread, and edit with the objective to engage, inform, and motivate an internal and diverse audience
  • Create high quality engaging content, including video and visual production
  • Propose new ideas to drive communication and improve ways of working and information sharing throughout the CS function

What we look for in an applicant:

  • Proven experience in external or internal communications
  • University studies in Communications or a related field
  • You write in a fresh, motivating, and easy-to-understand style
  • You are highly creative, with the ability to create impressive content
  • You are business fluent in German and English. Good knowledge of French or Italian is a plus
  • You enjoy working in a fast-moving environment with ever changing priorities
  • You are comfortable with change and working with people on all levels of an organization

At Sunrise UPC, you will work in a dynamic and international environment where every voice is heard, perspectives are shared and values are respected. As an equal opportunity employer, it is crucial to have a diverse workforce for the success of our business.

In addition to our new «FlexWork» working model, we offer you above-average social benefits and attractive product advantages from the Sunrise UPC range.

If you consider yourself a flexible and open-minded personality, with a can-do and hands-on mentality, we look forward to receiving your application.

Please note, that we only accept applications through our online tool.

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Deadline: 13-05-2024

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