International Sales Support Analyst
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Update day: 24-04-2024
Category: Accounting / Auditing Sales
Industry:
Job content
Who we are
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
International Sales Support Analyst
Your tasks
- Issuing reports from SAP and CRM Salesforce based on request
- Maintain KPI dashboards for our sales organizations for return, billing and order related processes
- Maintain Pricing and Sales related Master Data such as kit configurations
- Entering and maintaining price for distributors into SAP pricelists and executing mass maintenance on regular basis
- Coordination the sales operation part of product launches
- Support in testing business cases in our ERP system
- SAP testing for new developments and supporting related training and changes
- Maintenance of Sharepoint/Onedrive to establish a solid audit trail and provide a hub for pricing information
- Leading business intelligence activities with available tools such as SAP / Business Warehouse / Tableu / Salesforce
- Support sales support in Order to Cash process
- University or commercial degree (KV) or similar education in Business or Economics
- 1-2 years relevant working experience in a similar role, preferably in customer service master data in an international environment
- Technical/ troubleshooting as well strong analytical skills are required
- Exceptional communicative ability, both in written and oral form
- Meet the standard for customer service in representing the product and the company with customers, medical professionals and other department members in the areas of distribution, sales, field service and accounting
- Ability to work in a complex and fast paced environment
- Fluent in English both written and spoken, any other languages are an asset
- Excellent MS-Office (Word, Excel, PowerPoint) and SalesForce skills
Our offer
Laubisrütistrasse 28
CH-8712 Stäfa
+41 58 928 01 01
Deadline: 08-06-2024
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