Loading ...
Loading ...
Call Center Operator - Ukrainian Speaker
Visualizza: 203
Giorno di aggiornamento: 25-04-2024
Categoria: Consiglio di amministrazione Produzione / Funzionamento
Industria: Human Resources Services
Posizione: Entry level
Tipo di lavoro: Full-time
Loading ...
Contenuto del lavoro
IntroductionFor one of our clients, an international NGO based here in Geneva, we are looking for a :Call Center Operator- Ukrainian Speaker W/MFor a long-term temporary position starting ASAPDescription De La Mission- Receives calls and ensures the primary point of contact between the caller and the NGO
- Collects data on individual cases and provides relevant details for follow up by relevant departments
- Records the details of each contact with callers in relevant system and ensures that the information received is classified into pre-determined reference categories
- Assesses if certain cases need to be handled sensitively and ensures relevant documentation and records for sensitive cases are treated securely and confidentially
- Exchanges and coordinates information within the different departments
- Consolidates all relevant information (statistics, overview, analysis, feedback if further information needed)
- Implements requests from departments for surveys or verifications
- Previous experience in call centers, reception or data management
- Excellent computer skills, (Microsoft office suite)
- Ukrainian min C1 - English min B2
- Autonomous, rigorous and with great sense of responsibility
- Clear and effective Communication, with high quality of empathy, patience and positive attitude
Loading ...
Loading ...
Scadenza: 09-06-2024
Clicca per candidarti per un candidato gratuito
Segnala lavoro
Loading ...
Loading ...
LAVORI SIMILI
-
⏰ 11-06-2024🌏 Genève, Genève GE
-
⏰ 27-05-2024🌏 Meyrin, Genève GE
-
⏰ 11-06-2024🌏 Genève, Genève GE
-
⏰ 11-05-2024🌏 Genève, Genève GE
Loading ...
-
⏰ 23-05-2024🌏 Genève GE, Genève