IT Service Manager

☞ DHL

見る: 164

更新日: 03-04-2024

場所: Pratteln Basel-Landschaft BL

カテゴリー: IT-ハードウェア/ネットワーキング 情報技術 コンサルティング/カスタマーサービス

業界:

ジョブタイプ: CDI

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仕事内容

(2300036)

Suisse-Bâle-Campagne-Pratteln | Temps plein | Permanent | Horaires flexibles

YOU ARE NOT JUST CONTRIBUTING TO BETTER RESULTS.

YOU’RE CONNECTING BUSINESSES ACROSS THE WORLD.



Would you like to be part of the most international company in the world? A company operating in more countries than any other, who have pioneered cross border express shipping since 1969. Would you like to be part of a business that connects people across the world? And the more we connect, the better life on Earth becomes. Do you want to make a difference? Then join our insanely Customer-centric team and no matter where you work, you’ll become a Certified International Specialist.



For our DHL Express IT department in Pratteln we are looking for an

IT Service Manager, 100% (upon agreement)

YOUR TASKS :
  • As part of the IT Infrastructure & Service Management team you provide ongoing support and deliver projects, for example Server Migrations, Operating System Deployment, WaaS and Digital Workspace Program
  • Enforce processes in line with overall IT and Business strategy, guidelines and policies
  • Hands-on management of technical support issues with European IT Management, Business Partners and central DHL IT Services Center
  • Coordinate project work with central DHL IT Services Center and potential 3rd Party vendors
  • Maintain a strong collaboration with European IT Management and Business Stakeholders
  • Manage access rights of file shares as aligned with Business Stakeholders
  • Conduct daily administration of IT Service Management deliverables
  • Ensure regular and sustainable actions are put in place to meet Key Performance Indicators
  • Produce documentation that can be easily referenced
  • Track and manage software license usage and requirements
  • Occasionally support major technical changes and go-lives outside of normal business hours

YOUR PROFILE:
  • Bachelor’s Degree in computer science or equivalent track record
  • Minimum 5 years of professional experience within IT Infrastructure, Service Management or System Administration
  • A strong technical background on (Azure) Active Directory, experience in Group Policy administration and Cloud Services
  • Passion for new technologies
  • Microsoft Certifications desired
  • Ability and desire to provide excellent customer service and to get better each day
  • Strong communication, interpersonal and analytical skills
  • Strong teamwork and collaboration skills
  • Fluent in English and German, French and Italian language skills would be an advantage

OUR OFFER:
  • A highly motivated and engaged IT team, which gives its best everyday
  • A manager with an open and collegial management style who builds upon your strengths
  • A work environment, where you can develop yourself and great performance is recognized
  • People, who are enjoying their work and appreciating each other

Are you interested? Please apply online.


CONNECTING PEOPLE. IMPROVING LIVES.

Entité légale DHL Express (Schweiz) AG

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締切: 18-05-2024

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