Operations Program Manager

Job content

Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we’re just getting started. Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we’re just getting started.

The Operations Program Manager will be the Single Threaded Leader (STL) for their program and will be the primary Operations interface to the core product development teams and other functional organizations within AR/VR. It is the responsibility of the STL to keep the Operations team updated on program developments that may impact Operations and to keep the Core Team integrated with the work of the Operations team. STLs must have a strong technical understanding of their products and have experience influencing key design and architecture decisions in order to meet aggressive cost targets and key Operations KPIs. The STL will own their program from early architecture through program launch. This role requires close collaboration with Product Managers, Engineering, Industrial Design, Sales, Marketing, Finance, and other Operations teams to bring an Operational mindset to product development. The STL will also own all Operational aspects of product launch including capex budgeting, factory readiness and weekly New Product Review meetings with Leadership. At Facebook Reality Labs (FRL) our mission is to give people the tools to feel connected anytime, anywhere. We create new, category-defining consumer hardware and software - such as Oculus Quest, Portal, and Spark AR - that are immersive, social, and increase the depth of people’s connections. Our team is a diverse group of problem solvers, inventors, and proven visionaries who are relentless about transforming everyday occurrences into rich experiences that have the potential to improve the way billions of people live. We’re seeking experienced Infrastructure software engineers to join our teams in FRL. Join us!

Responsibilities

• Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums
• Provides links from the US based Operations & Engineering Teams to the Factory Operations teams from various development builds through new product introduction
• Actively participate in HW Engineering design discussions and steer solutions to align with market fit/expectations while h
  • Drive the team’s goals and technical direction to pursue opportunities that make your larger organization more efficient
  • Effectively communicate complex features and systems in detail
  • Understand industry & company-wide trends to help assess & develop new technologies
  • Partner & collaborate with organization leaders to help improve the level of performance of the team & organization
  • Identify new opportunities for the larger organization & influence the appropriate people for staffing/prioritizing these new ideas
  • Understand the goals, strategy, and engineering bottlenecks of the organization
  • Advocate for higher product quality and engineering efficiency
    

Minimum Qualification

• Experience leading projects with industry-wide impact
• Experience communicating and working across functions to drive solutions
• Experience in mentoring/influencing senior engineers across organizations
• Proven track record of planning multi-year roadmap in which shorter-term projects ladder to the long-term vision
• Experience in driving large cross-functional/industry-wide engineering efforts
• Extensive programming experience
• Experience with building large-scale applications, or similar experience
  

Preferred Qualification

• BS degree in Computer Science or related field
• Experience building backend services or platforms
• Experience building AR/VR products or infra from ideation to shipping
• Experience shipping products to millions of customers or have started a new line of product
• Experience with virtual reality (Rift, VIVE, Gear VR, etc.)