Payment and Cash specialist for Front Support Office

☞ UBS

View: 135

Update day: 29-03-2024

Location: Opfikon Zürich ZH

Category: Consulting / Customer Service Part-time

Industry:

Job type: Temps plein, Temps partiel, Temps de travail : 90-100%

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Job content

Switzerland - Zürich
Operations
Global Wealth Management

Job Reference #

266863BR

City

Opfikon

Job Type

Full Time, Part Time

Your role

Do you have a high client service orientation and high risk awareness? Are you incredibly organized with an eye for detail? Do you know how to stay calm under pressure?

We are looking for someone like that to:
  • review payment orders for completeness, ensure that existing policy guidelines are respected
  • communicate with the front and clarify any aspects related to unclear orders, before unstructured payment execution
  • ensure correct and timely execution of unstructured payments as per established cut off times
  • support the front with post-execution services (e.g. SWIFT confirmation, NOK notification)
  • notify the front about the payment execution
Participate in the development of the business tool
  • coordinate post-execution inquiries and investigations in collaborations with front units and Operations

Your team

You will be working in the Wealth Management Booking Centre Switzerland Front Support Office Team in Opfikon, Zürich. As part of the Operating Head Office, we are a central unit of support specialists located across Switzerland, and act as a specialist department dealing with process related questions for Wealth Management. Providing an excellent and outstanding client experience is our main goal.

Diversity helps us grow, together. That’s why we are omitted to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise

  • knowledge of banking operations and regulatory environment, previous experience in payments processing highly appreciated
  • very good knowledge of UBS-internal processes and tools with a special focus on payments processing (SFES, CAWB, ICG Manager)
  • experience in the application of banking and/or risk control processes and procedures in a financial institution
  • general IT skills and the willingness to adapt to new applications and learn new programs, a team player with the ability to work independently and with a can-do attitude
  • customer oriented attitude, willing to always provide best service for internal and external clients
  • a highly detail-oriented person with a "first-time-right" approach
  • able to work under pressure and meet tight deadlines
  • English and German fluent, French, Spanish and Italian is considered a big plus

About us

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

How we hire

This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it’s our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
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Deadline: 13-05-2024

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