People and Community Manager

☞ what. AG

View: 125

Update day: 29-03-2024

Location: Zürich Zürich ZH

Category: Human Resources

Industry: IT Services IT Consulting

Position: Associate

Job type: Contract

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Job content

Location: Remote / full-time or part-time (min 15-20h/week)

We are looking for a People and Community Manager to work across all teams in our growth hacking agency with headquarters in Zurich. Your focus will be to unlock the team’s engagement to drive performance of individuals to strengthen our culture and contribute to the company’s growth.

You will not only act on feedback, but also think creatively to identify new opportunities to improve the wellbeing of everyone in the company. You will bring people closer together despite the physical distance and you need to be able to observe, communicate and work closely with people. Our aim is to build a community consisting of the existing, potential and former team members.

This is an awesome opportunity for someone who wants to contribute to the further growth of the company through one of its most valuable assets, people. We’re invested to become the pioneers of new work and is already our strategic competitive advantage. If you are a fan of the principles contained in “No Rules Rules” by Erin Meyer then you’ll find a great outlet for your drive and creativity to help us build a new type of organisation.

what. is one of the leading digital consultancies with a headquarter in Zurich, Switzerland. With our global team, we build digital products, create outstanding websites, and help our clients to grow. Our clients range from leading startups to global Enterprises.

Tasks
  • Management and configuration of our performance management software tool (reviews, 121s, feedback framework) - incl. team communication & documentation
  • Team member onboarding to ensure happiness and smooth start for new joiners
  • Staff wellbeing initiatives (existing + new ones e.g. pilates, personal finance, nutritionist)
  • Communication with all team members (e.g. announcements, anniversaries, celebrations, lunch & learn organisation etc.)
  • Documentation and contribution to the policies and new standards
  • Organisation of Zurich visits, team offsite events
  • Organisation of virtual team events
  • Happiness survey
  • Using own initiative to identify improvements and opportunities
Requirements
  • Effective communication style, active listening & empathy
  • 3+ years of remote work experience
  • Content creation (writing, video content creation e.g. short tutorials)
  • Human first attitude (as opposed to task oriented)
  • Able to deliver fast
  • Creativity and problem solving
You are an ideal candidate if:
  • Recruitment / interviewing skills and experience (strong understanding of the recruitment & onboarding process)
  • HR experience - drafting contracts, dealing with sensitive information & data
  • Experience leading a team, working in customer service or hospitality will be considered a plus if candidate has no HR or recruitment experience
Benefits

At what. we believe that work should be fun and something you want to do and not something you have to do. We help that along with the following:
  • Excellent office location in Seefeld in Zürich, if you work from here.
  • Need to take care of something in the morning and want to catch up later? No problem. We are results-oriented not micromanaging.
  • Flat hierarchy - Get decisions fast when you need them.
  • You have a large amount of responsibility in your department. Do you want to change something? See possibilities to improve how we do things or what we do? The only thing needed is to speak up and we will discuss.
  • Multicultural and multidisciplinary team with a focus on improving and learning. We want you to learn and grow which is why you also have access to individual training and guidance.
  • Fair compensation & various perks that you can benefit from. Also, if you are not in Zurich you can come and visit us - we cover the costs.
  • Access to individual training and guidance
  • Opportunities to visit clients on-site in Switzerland
  • Weekly remote pilates classes for all
Applications: Please send your CV with a cover note and a short intro video (either using Loom or YouTube). Add the link to your intro video in your cover note. Explain what attracted you to the role and why we should hire you.

Information for recruitment agencies: for this position, we only accept direct applications from candidates and will not consider applications from agencies.
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Deadline: 13-05-2024

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