IT Support Technician (m/f/d)

☞ Hays (Schweiz) AG

Ver: 155

Dia de atualização: 26-03-2024

Localização: Fribourg Fribourg FR

Categoria: IT - Software

Indústria: Staffing Recruiting Human Resources Pharmaceuticals

Posição: Entry level

Tipo de empregos: Full-time

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Conteúdo do emprego

My duties Responsible for the first operational and functional support on IT services to the end-users to ensure that the agreed service agreements are met and to prevent interferences in the day-to-day activities of the end-users Provide quality support to the day-to-day activities of the end-users Act as the Single Point of Contact (SPOC) towards the end-users Dispatch tickets received into the ITSM or created after a phone call Follow up daily on his tickets and check with the assigned specialist Monitor by verifying ticket status, SCCM and antivirus errors Update DB for end user computers and peripheral My qualifications Experience in MS environments, Office 365, MS Teams Experience in ITSM tools (ServiceNow would be beneficial) Organized and methodological Flexible and agile personality Fluency in English, French would be considered as a strong advantage My benefits A very renowned company About Hays

IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests - all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.

My contact at Hays

Contact

Tel

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Reference number

547781/1
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Data limite: 10-05-2024

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