Project Manager Membership and Programs (100%)

Conteúdo do emprego

The AO is a medically-guided, not-for-profit organization, a global network of surgeons, and the world’s leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We have a global network of over 385,000 health care professionals. Each year we offer over 830 educational events around the world, supported by nearly 9,000 faculty members and attended by over 58,000 participants. We have around 18,500 surgeon members working in the fields of trauma, spine, craniomaxillofacial, veterinary, and reconstructive surgery. For more information, visit: www.aofoundation.org

AO Global Networks comprises our clinical specialties of trauma, spine, craniomaxillofacial, veterinary and reconstructive surgery, facilitating the effective sharing of functional best practice and expertise across our clinical areas. We develop world-leading experts through our best-in-class educational events and state-of-the-art research, enabling us to respond to changing clinical needs and improve patient outcomes.

We are looking for a highly motivated person to join our team in Davos, Switzerland, as

Project Manager Membership and Programs (100%)

As a member of the Global Networks Network Development Team, you will be responsible for the development, implementation and day to day operational management of the organizations Membership.

In this role you will be required to

• Develop, implement, and evaluate the annual membership strategy, including member recruitment and retention strategies that ensure positive member experience, value, and the achievement of revenue targets set (in conjunction with the Manager Members and digital networks and the community development commission)
• Take the responsibility for membership research and data analysis, produce reporting to reflect membership performance in line with business objectives and KPIs, identify opportunities for development of the membership model
• Manage the member benefit portfolio and life cycle; creation, piloting and scaling of new benefits, sourcing, and negotiation of benefits from 3rd parties, phase-out of benefits
• Manage membership processes and procedures to operationally deliver the membership strategy as well as day to day implementation which includes the membership renewals process and subscription payments
• Attend events and exhibitions to generate leads and develop membership opportunities
• Monitor surgeons and medical professionals in operating rooms and educational events
• Design and implement member acquisition processes and materials for the different clinical divisions and regions
• Work with the Marketing team, deliver membership communications plan to include the production of e-newsletters, campaigns, topic network webinars and content for the membership area of the website
• Responsibility for membership quality procedures and practices resulting in the achievement of high scoring member satisfaction outcomes

In order to master this challenge you have

• Experience of working within a membership organization
• Experience in interacting with doctors and medical professionals (desirable)
• Experienced business development professional with strong business acumen and commercial awareness, particularly consultative sales
• To demonstrate a willingness to take ownership of, and responsibility for all aspects of the role
• Experience working both independently and in a team-oriented, collaborative environment
• Highly developed communication skills, external customer/stakeholder liaison, networking, and presentations
• Proven track record of project management and/or product management
• Ability to use own initiative and prioritize effectively.
• Excellent organizational skills
• Excellent IT skills and familiarity with CRM and website content management systems.
• Willingness and ability to travel globally

We offer

• An interesting and varied job in an exciting and innovative organization
• The opportunity to be part of a highly committed international team
• Modern infrastructure
• Employment conditions which match the requirements and offer a high degree of flexibility regarding working hours and location, including working part-time in home-office

If you meet the requirements of this challenging opportunity, please submit your complete online application (motivation letter, CV, recent photograph, certificates, reference letters, etc) through our online application system. Applications received via other channels will not be considered in the process.

Additional information

Location Davos, Switzerland

Start of work 01.11.2021

Responsible

Markus Zbinden

Head Human Resources, AO Foundation

phone: +41 44 200 24 20

mail: markus.zbinden@aofoundation.org