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Retail Client Service Project Manager
View: 238
Update day: 25-03-2024
Category: Consulting / Customer Service
Industry: Luxury Goods Jewelry
Position: Mid-Senior level
Job type: Full-time
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Job content
Position based in GenevaAre you a good match?
Do you have a strong project management and organizational skills?
Are you recognized for your excellent communication and relationship skills?
Are you client oriented and a retail knowledge ?
Do you have a team and collaborative spirit?
If so, we’d love to get to know you!
What are our expectations?
Within the International Retail department, you will report to the Client Service Manager, and contribute to the Client service strategy implementation.
You will support the team in new services and tools deployments aiming at improving oversall client service journey. You will define and implement boutique client service guidelines to ensure operational excellence and monitor the client service performance.
Furthermore, you will participate to Client service international community animation by interacting with regional teams and providing them support.
More than a job…it’s an experience!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.
The Recruitment Process
- Send your application online
- If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
- You will meet with the HR Manager, Client Service Manager and International Retail Performance Director.
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Deadline: 09-05-2024
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