Senior Manager Commercial Analytics

☞ Sonova

View: 137

Update day: 07-04-2024

Location: Stäfa Zürich ZH

Category: Export / Import Consulting / Customer Service

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Job content

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Staefa, Switzerland

Senior Manager Commercial Analytics

We are looking for a highly motivated and experienced Senior Manager Commercial Analytics to join the Sales Strategy and Intelligence team in the Wholesale Hearing Instrument (WHS HI) function at Sonova. In this role, you will contribute to the successful execution of Commercial Excellence by providing our global and local business stakeholders with integrated commercial insights, enabling data-based actions and decision making. The goal of the team is to create 360-degree customer insights by fully leveraging our evolving system and data landscape.

Your tasks

  • Lead analytics for WHS strategic initiative “Commercial Excellence” by creating integrated cross-functional insights (e.g., Sales, Marketing & Customer Support) in close collaboration with global & local business leaders, relevant functional analysts, data engineers and global CRM Business team
  • Supervision of Senior Sales Analyst, leading the Sales Excellence Analytics by setting the KPI framework, developing dashboards and generating insights
  • Act as global business owner for Salesforce’s analytics tool – CRM Analytics, explore further opportunities and drive implementation where relevant (e.g., next best action)
  • Develop standardized actionable insights in CRMA, drive adoption by conducting required trainings and communicate findings to business leaders
  • Establish and monitor KPIs to assess the effectiveness of developments related to CRM
  • Support customer targeting and monitoring of commercial campaigns, in collaboration with global Marketing stakeholders
  • Build and nurture a platform where analytical skills, knowledge & best practice can be shared across the local group companies to improve reporting capability & efficiency
  • Be an active member of the WHS HI Analytics Circle, aligning on the analytical priorities and analytical tools for use cases with other WHS HI analytics teams

Your profile

  • Bachelor’s degree in Mathematics, Economics, Statistics and/or a related field of study
  • Minimum 8 years of hands-on experience in analytics in Sales and/or Finance functions with a minimum of 2 years of experience building and managing a high-performing analytics team
  • Expertise in CRM Salesforce.com, especially in CRM analytics and data management; knowledge of other tools such as Power BI, Sales Analytics Cloud would be of advantage
  • Fast in understanding complex issues with excellent analytical and problem-solving skills
  • Ability to transition from detailed to high-level strategic analysis
  • Proven ability to lead, influence and collaborate with team members and stakeholders at all levels of the organization
  • Maintaining a healthy sense of humour and can-do attitude with the ability to work under pressure
  • Independent and proactive work style with a high degree of personal responsibility and commitment
  • Proficiency in English with excellent verbal and written communication skills
  • Expertise in MS Office, especially Excel and PowerPoint

Our offer

We can offer you a new challenge, with interesting tasks and much more – including an open corporate culture, flat hierarchies, support for further training and development, opportunities to take on responsibility, an excellent range of foods, sports and cultural facilities, attractive employment conditions, and flexible working time models in various roles. Employment level 80-100%.

Marcel Huber, Manager Talent Acquisition, is looking forward to receiving your complete application (cover letter, CV, references and certificates) via our online job application platform.

For this vacancy only direct applications will be considered.

Sonova AG
Laubisrütistrasse 28
CH-8712 Stäfa
+41 58 928 01 01

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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Deadline: 22-05-2024

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