Senior Manager SCCT Reporting & Diagnostics (m/f/d)

Job content

Purpose

The Supply Chain Control Tower & Performance Management team drives excellence in reporting & analytics capabilities to increase transparency and visibility across the entire supply chain organization. In addition, the team provides insights and scenario-based simulations to drive improvements.

Main Deliverables Will Be To

This role creates, manages, and develops processes and tools to enable the decision-making for Global Logistics & Distribution and Customs.

• Create data transparency on key performance drivers in most automated way
• Create harmonization across markets
• Identify improvement/optimization opportunities
• Ensure that all relevant metrics are developed and reported in a format and frequency suitable to meeting business requirements and objectives.
  

Key Accountabilities

Requirements Definition

• Manage efforts to drive visibility with relevant teams by defining problem, developing hypothesis, collecting, and exploring data.
• Translate business requests and needs into business and technical requirements.
• Generate detailed and up-to-date documentation.
  

Reporting

• Drive and develop reporting capabilities (design, development & enhancement), while ensuring standardization, harmonization, and scalable solutions with fast and efficient data.
• Analyze data with appropriate tools (e.g., SQL) and visualize data with tools such as MicroStrategy or Power BI.
• Facilitate data management improvements with relevant stakeholder to ensure utmost efficiency and securing one version of truth (data accuracy & source integrity).
• Lead communication and training associated with new tools and processes with relevant stakeholders and departments.
• Point of contact for reporting testing prior to new releases.
• Manage process of demand intake to capture new requirements with a close and regular interaction with SCM markets.
• Organize, coordinate, and actively contribute to define and execute user acceptance tests for newly developed reporting capabilities.
• Drive change management of newly developed reporting capabilities to SCM Markets and relevant stakeholders.
  

Consulting

• Pro-actively review and identify reporting requirements with management team.
• Regular analysis of operational reporting and define areas for improvement with actionable insights.
• Interact with the other BPM’s from the different SCM functions to capture systems and process changes.
• Manage the interdependencies between projects and ensure suitable timelines are maintained on projects and process improvements.
  

Key Relationships

• All Global SCM Functions & Markets
• SCM Finance
• Global Sales
• TECH/IT internal and external developers
• D&A
  

Knowledge, Capabilities And Skills

Soft skills

• Self-starter with an ability to work under tight deadlines
• End-to-end mindset, big picture view of problems on hand
• Excellent logical thinking and analytical skills, strategic thinker
• Strong team player with strong stakeholder management skills
• Ability to effectively communicate (both written and verbal) at different levels of the organization and to lead discussions in small and larger groups
• Training & learning, work on self-development
  

Hard skills

• Proficient in database concepts with a very good working knowledge of ERP Systems (preferably SAP S/4 HANA)
• Hands on experience of Front-End visualization software e.g., MicroStrategy, Tableau or Power BI
• Good understanding of supply chain processes
• Ability to understand and design data into efficient reporting to support improved business decisions.
• Ability to manage and participate in Reporting & Analytics projects as assigned.
• Good knowledge of agile project management principles and methodologies
  

People management skills

• Manage project teams
• Coach junior team members through providing feedbacks to support the development and performance of the team
• Drive and manage onboarding
• Support recruiting
• Foster a team culture that encourages trust, open and constructive discussion of important issues
  

Qualifications

• Master’s degree or equivalent in supply chain management or in the areas of business administration, logistics, planning, information systems from an accredited college or university
• 8+ years of experience in supply chain management or retail operations
• Experience with process (re-) designing and data analytics; preferably with SC Control Tower background
• Good understanding of supply chain principles and operating practices, logistics terminology, basic finance, and management of cross functional interdependencies