Senior Payments Program Analyst

☞ RaceTrac

View: 243

Update day: 25-04-2024

Location: Herisau Appenzell Ausserrhoden AR

Category: Finance / Bank / Stock Sales

Industry: Retail Gasoline

Position: Mid-Senior level

Job type: Full-time

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Job content

Job DescriptionRaceTrac Company OverviewThe Senior Payments Program Analyst is responsible for the day-to-day support of RaceTrac’s fleet card programs and assist in data analytics for the various programs, providing meaningful business insights in addition to project management support.Responsibilities
  • Partner professionally with internal clients, vendors, employees, managers, and supervisors to process and fulfill requests for fleet and fuel cards
  • Provides general project management support including leveraging data and KPIs to proactively identify issues and generate solutions to meet the needs of the department, internal and external customers
  • Supports various product lines and business functions and ensures the proper analytics and data are available for internal users.
  • Resolve time sensitive vendor technical problems by following established resolution procedures as well as documenting, communicating and follow-up with management as necessary.
  • Demonstrate a broad knowledge of system integration options, including but not limited to Batch file processing, API interfaces, EDI, etc.
  • Assists vendors in the implementation of technical solutions for client onboarding
  • Serve as strategic partner to multiple internal teams to drive successful customer implementation.
  • Occasionally required to join sales meetings, either over the phone or on site, to explain technical aspects of various integrations options and answer customer questions.
  • Create, establish, and meet or exceed department metrics, program Service Level Agreements (SLAs) and department Service Level Standards (SLSs).
  • Leverages understanding of the business to provide feedback and assistance to collaborate with other team members or leadership to drive continuous improvement in processes, procedures, and/or technology
  • Ensures timely reconciliation and analysis of statements
Qualifications
  • Bachelor’s degree from an accredited college or university
  • 2+ years of experience in Finance, Business Analysis or related filed
  • 3 years’ experience in business process management or program management
  • Project Management/PMP Certified is a plus
  • Familiar with accounting processes
  • Professional written and verbal communication skills
  • Strong Analytical skills
  • Motivated and enthusiastic with a desire to lead the way
  • Ability to take command and lead a meeting based on an agenda
  • Organized and self-sufficient with the ability to work both independently and as part of a team
  • Desire to be the best
  • Proficient with Outlook, Word, and Excel
  • Ability to thrive in an ever-changing, fast paced environment
  • Knowledge of Financial systems
  • Salesforce knowledge is a plus
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Deadline: 09-06-2024

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