Associate Specialist, Tools and Operations – Master Systems

The Global Fund aims to accelerate the end of AIDS, tuberculosis (TB) and malaria as epidemics. We invest more than US$4 billion a year to support programs run by local experts in countries and communities most in need. Since 2020, through the COVID-19 Response Mechanism (C19RM), additional funding has been made available to support countries to mitigate the impact of COVID-19.
As part of our mandate to fight the three diseases and increase access to quality-assured health products and services at affordable and sustainable prices, the Global Fund plays a leading role in global markets for medicines and technologies that prevent, diagnose, and treat HIV, Tuberculosis and Malaria. Every year, more than half of the Global Fund’s investments is used to procure key health products, ensuring they are available to those who need them most.

The Global Fund’s Supply Operations Department, in collaboration across the Global Fund Secretariat, is responsible for the overall management of sourcing, procurement, quality assurance and supply chain related matters, including strategy formulation and implementation, development of policy guidelines and ensure compliances, drive innovation, sustainability agenda and new product introduction, and importantly support country capacity building contributing to a more resilient and agile national health care supply chain.

To implement the Global Fund’s 2023-2028 Strategy, Supply Operations has recently introduced a new operating model, aiming to achieve accelerated value contributions to the communities and people we serve more effectively and efficiently.

The Planning & Procurement team will lead end-to-end health product planning and delivery of PRs health product demand across the Global Fund Secretariat to ensure that quality assured health products are procured and delivered to all countries supported by the Global Fund in an efficient and effective manner that will translate to significantly shorter procurement and financial cycle times, as well as supporting the speedier uptake at scale of optimal products.

This will entail, in close collaboration with Supply Operations and other key Secretariat teams, driving integrated end-to-end health product demand and supply planning; procurement management; strengthening of tools and processes; strengthening the architecture and management of data to enhance business analytics; continuous improvement; and system strengthening.

The team operationalizes the supply of USD 2 billion health and non-health products through the Pooled Procurement Mechanism to 181 grants in 84 countries that represents at least 50% of the total spend on health products and more than one third of the total Global Fund disbursements. These countries include amongst them both the largest mission critical countries as well as to smaller countries with some of the most challenging operating environments. In addition to the grant spend, the team is operationalizing a procurement option for non-grant funds which is a key strategic intervention to support countries achieve their co-financing requirements before and during transition away from Global Fund financing.

The team will also provide a Second Line functional role for the other 50% of procurement spend (USD 2 bn) that is not managed through the Pooled Procurement Mechanism across the Global Fund grant portfolio as well as to play a coordination role related to policy advice, communication, and capability building.

Within Planning & Procurement, the Data and Business Analytics team has the primary responsibilities to maintain and drive continuous improvements processes and tools related to the end-to-end management of the supply chain, including the wambo.org procurement platform, and to implement an integrated data management system to enable timely advanced supply chain analytics supporting both operational and strategic decisions.

Under the supervision of Lead Tools and Operations – Master Systems, the Associate Specialist Tools and Operations – Master Systems will be responsible for:

• Implementing the relevant activities to support the establishment and maintenance of master systems and tools to run as expected at the defined service level to deliver the current and future business needs related to the management of, and reporting of, health and non-health products procured and used in grants to deliver on the Global Fund’s Health Product Digitization Strategy

• Supporting the implementation of the 1-year, and multiyear development plan for Master systems to deliver on the business requirements
• Supporting the management of the Product Data hub including the defining of appropriate product hierarchies and attributes; nomenclature; processes; and governance.
• Monitoring usage and ensuring the Product Data Hub runs as expected at the defined service level and providing Level 1 and level 2 support, training material development, training, and onboarding of new users
• Supporting the Lead, Tools, and Operations – Master Systems to define the business requirements with key stakeholders to drive continuous improvements in the master systems to achieve simplification, greater efficiency, effectiveness, compliance and generate data for analytics to implement SO objectives.

• Support capturing good practices through knowledge management mechanisms
• Cultivate growth mindset and explore industry best practices to ensure continuous improvement to improve the overall performance and organization results.

• Support alignment on relevant activities across all Supply Operations Teams
• Interface with other teams on risks and learnings
• Identifies opportunities and needs of support from other internal functions or with external partners

• Degree from an accredited university in health, public health, supply chain, business or in a related technical area.

• Project Management certification

• Work experience on health products and nomenclature
• Working experience in a technology delivery environment and/or continuous improvement initiative.
• Working knowledge of project management principles and application in a complex environment.
• Work experience in procurement processes.

• Minimum 3 years of relevant working experience including at least 1 year in project management
• Procurement field experience for a development organization.
• Knowledge of the Oracle Product Data Hub

• Procurement & Supply Chain: Level 1
• Country context Level: 1
• Risk Level: 1
• Business Level: 2
• Project Management Level: 2
• Analytical Level: 2
• IT Level: 2

• Track-record in creative problem solving;
• Requires excellent computer application skills including MS Office and Business Intelligence tools like Tableau.

24 March 2024