Business Operations Analyst

Job content

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world’s most widely recognized families of consumer brands

The Business Operations Analyst position provides day to day operational support as required cross functionally to ensure smooth business processes in Order to Cash. The Business Operations Analyst will have to maintain a focus on operational excellence and continuous improvement. The Business Operations Analyst will participate in process improvement initiatives that drive operational efficiency and deliver increased value to RL operations.

Sap Key Responsibilities

• Ensures that inventory level of stock is aligned between WMS and SAP.
• Provides day to day support to the team as subject matter expert in SAP OTC function i.e Idoc management, billing, etc
• Incident management -Work as facilitator between Business and IT as a central point of resolution
• SAP improvement - Develops test cases, test scripts, and executes business acceptance tests to ensure system modifications or new solutions meet expected requirements
• Enhances SAP knowledge within Business Operations team
• Develops and maintains a good understanding of Ralph Lauren business processes in assigned areas.
• Ensures detailed Standard Operating Procedures (SOP’s) are developed and maintained in assigned areas according to standard templates.
• Work closely with Business Transformation team to share, define and develop standard training procedures and documentation for assigned business process areas and leads informal and formal classroom training sessions.
  

Other Responsibilities

• Demonstrates a positive and professional attitude even in stressful situations, leading by example.
• Develops and maintains strong collaborative partnerships across business areas with both internal and external partners
• Effectively collaborates well in a team environment providing support for colleagues.
• Executes efficiently, anticipates obstacles that may impact the business and takes action.
• Demonstrates excellent time management and organizational skills, ability to multi-task and prioritize workload in a fast- paced and demanding environment
• Demonstrates the ability to work in an autonomous manner, based on strong knowledge of business/system processes, analytic/problem solving skills and knowledge of RL business model.
  

Qualifications

• 5 years’ experience with technical knowledge of OTC SAP AFS platform (Wholesale, Retail, Distribution, Manufacturing, and Finance concepts).
• Ability to understand and navigate in complex application environments, i.e WMS, JDA, EDI, etc
• Proven knowledge on stock reconciliation
• Proven analytical and problem-solving skills with a strong emphasis on continuous improvement.
• Proven ability to work well within cross-functional team environments.
• Proven facilitation, communication, and presentation skills to all levels within an organization.
• Demonstrated ability to meet deadlines, qualitative goals, and objectives.
• Demonstrated competency in Microsoft Office, especially on Excel.
• Fluent in English is mandatory