Int. Senior E-Commerce Merchandiser

Cartier is currently at the heart of an extraordinary digital acceleration and over the last 18 months E-commerce developments and expansion has become more than ever before at the center of the Maison’s strategy. In this intense transformation of our eco-system, our Intl. e-Merchandising team works in partnership with various central functions and local markets to continuously improve the customer experience, encourage the discovery of Cartier creations and capture sales opportunities. If you are eager to join this thrilling adventure, join us as an Intl. Senior E-commerce Merchandiser

HOW WILL YOU MAKE AN IMPACT?

SET UP RELEVANT ANALYSIS FRAMEWORK (30%)

• Collaborate with the Commercial Performance Dept and our E-com Analysts to leverage and tailor existing sales reporting tools (mainly SAC and GA) to our specific E-merch needs
• Create business analysis routines to provide regular and actional insights
• Set up e-merchandising commercial guidance for our team and local e-com teams to ease commercial decisions
  

GENERATE AND OPTIMISE SALES OPPORTUNITIES (40%)

• Work hand in hand with the E-merch project manager to create optimal seasonal product selections that are in line with the Maison’s priorities and which improve conversion
• Collaborate with the Supply Department to tackle assortment pain points
• Pro-actively generate guidance and support across over 13 local E-com peers
• Establish best practice and actionable insights to improve conversion
• Post event analysis, gather lessons learned, share and look for continuous improvements
  

GLOBAL USER JOURNEY OPTIMISATION (30%)

• Gather and analyze e-commerce client’s inputs and act on feedback. This must be done from the moment the client arrives on our websites (on site experience) and the moment the client opens his e-commerce parcel (post purchase experience)
• Participate in various transversal UX projects developments and roll outs

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Master’s degree with min 7 years’ experience in a similar position, in an international environment
• Strong commercial acumen and capacity to build analysis from scratch
• Expert in using Excel, Google Analytics and visualization tools such as Power Bi, SAC or Tableau
• Capacity to work transversally in a complex and moving eco-system
• Customer focus, digital appetence, UX driven
• Knowledge of the luxury environment is a plus
• Strong command of English and French, both spoken and written.
  

WHAT DO WE OFFER

We’re fully transparent and share with you: Maison strategies, key information, needs of others Corporate Departments
We create a positive environment where we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
We constantly develop you with trainings, continuous learning and feedback culture. Building a healthy and strong feedback culture, where you will feel entitled to give an honest opinion, is essential to us

YOUR JOURNEY WITH US
If your application is selected, we will give you first call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet our hiring manager and the HR partner for a confidential interview.