IT Monitoring Engineer

Job content

Job Description

As Monitoring Engineer you collaborate with the IT infrastructure team, the application service owners and our suppliers. You are responsible for ensuring a solid monitoring practice and strategy is in place and integrated with the IT Service Management (ITSM) framework for automatic alerting, tracking, escalation and resolution of issues impacting LGT Capital Partner’s IT infrastructure, business applications and database services.

Your Role, Activities & Tasks

• You deliver the monitoring platform as a service (set-up, troubleshoot, maintain) to the various infrastructure and application teams across the firm;
• You establish clear, well-defined monitoring standards across all service delivery teams in the company;
• You establish guidelines around system alerting and alert routing to ensure efficient and timely response to infrastructure/system issues;.
• You implement automation for monitoring and an audit process to ensure that systems are being monitored as defined;
• You enforce best practices around data of collected metrics to ensure that we have the appropriate information required for real-time problem detection, rapid problem resolution and effective post-mortem analysis;
• You are responsible for the deployment and configuration of New Relic;
• You work closely with the ServiceNow platform team to ensure proper integration with ServiceNow’s event management (ITOM);
• You create and maintain documentation related to architecture and operational processes;
• You establish and support the definition and execution of non-functional requirements (NFRs) and capabilities like security, scalability of solutions, fit-for-purpose architecture in alignment with enterprise architecture principles and standards.
  

Requirements

• You have 3+ years of proven experience with New Relic or a comparable monitoring solution;
• If you already have experience with SQL Sentry, or an equivalent MS SQL monitoring tool, MS SQL and T-SQL it is considered as a plus but experience with scripting (Bash, PowerShell, JSON, YAML) and Infrastructure-as-Code software like Terraform is required;
• In the past you were monitoring integrations through APIs or SNMP
• You have a solid understanding of DevOps-, CI/CD-, Quality Assurance Practices and Test-Automation, Code & Architecture Reviews;
• You are used to workwith a global team in a dynamic environment;
• You describe yourself as proactive and motivated to learn new technologies and open to collaborate across multiple, internal and external development teams / integration partners and business stakeholders;
• Experience building Platform roadmaps and aligning with Enterprise Architecture and IT strategy;
• You are fluent in English (written and spoken); you understand that your stakeholders have different technical backgrounds so you should be able to adjust your expressions according to the audience you are speaking to. If you know any German, it is beneficial.
  

Benefits

• Home Office: after the successful probation period you will meet your colleagues three days in the office and have the option to work two days a week in the home office in Switzerland. Additionally you get a Home Office allowance;
• We have flexible working hours and you can structure your working hours according to operational requirements;
• A diverse culture full of mutual respect, teamwork and appreciation awaits you at LGT Capital Partners – we‘re all working hard but with us you can really generate an impact;
• We empower and invest in you: your professional and personal development is key at our company: therefore we offer you internal and external trainings aligned with our business needs. If you‘re interested, you can also intensify your German or English skills;
• We‘re proud to be owned by the Princely family of Liechtenstein and our successful company is greatly inspired by their entrepreneurial attitude;
• Commitment to ESG: our thinking is characterized through the Princely Family by a long-term perspective. Sustainability is key - we act accordingly in business and private life since 2002.
  

Contact Information

If you are interested in becoming an integral part of a successful alternative investment management team in an international, multicultural working environment we will be pleased to get to know you soon.

For further information please contact us.

Alexandra Hohermuth

Human Resources

LGT Capital Partners AG, Pfaeffikon

Contact:

+41 55 415 93 37