Condition Monitoring Program Leader

Career Area:

Job Description:

Caterpillar

Caterpillar is a world leader in construction and mining equipment—creating innovative, cutting-edge products and services that help our customers build the world around us. With that level of impact comes the platform to care for the world, we work in. That’s why we lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.

What will Caterpillar do for you?

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company.

You power our success and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Job Purpose
The incumbent is responsible for managing a cross-functional NPI program. The role requires extensive industry knowledge, a detailed understanding of dealer operations and customer requirements together with in depth knowledge of CISD, strategy and business practices.
The primary function of the role is the link between CI Aftermarket Commercial team (CISD), Cat Digital, the machine and component groups, Global Dealer Services and Dealer Distribution Services.

Job Duties

• Provide direction, priority, and cadence direction to CISD, Cat Digital, the machine and component groups, Global Dealer Services and DSD for new Condition-Monitoring insights introductions.
• Ensure alignment and progress across Go-to-market execution plan, Analytics development, Digital Product NPI, Machine NPI, and dealer standards and processes development.
• Manage detailed requirements for new Condition-Monitoring insights introductions and establish and monitor NPI and sales execution metrics.
• Owns Condition-Monitoring insights development process.
• Owns the prioritized list of new CM insights (backlog). Create a 2-year prioritized list of new programs with supporting commercial business cases.
• Assist in the development and implementation of CISD Condition-Monitoring strategy.
• People management - manage staff, including PDP process and department cost center.
• Determine product requirements through detailed understanding of customer needs.
• The position is required to travel up to 15%.

Background

The position requires thorough knowledge of products and product applications, aftermarket services strategies. Broad company knowledge and strong understanding of dealer operations is also required. The position typically requires a college or university degree or equivalent experience. In addition, thirteen to fifteen years of progressively responsible job-related experience are typically required. Excellent interpersonal skills are required in order to deal with sensitive issues, develop others, or persuade others inside and outside the department to take specific actions.

Basic Qualifications:

• Bachelor’s degree

• 13+ years of progressive experience through product development, distribution network development and sales or commercial roles

Desired Qualifications:

• Digital product product development experience

• Prior people management experience

• Knowledge of product applications and aftermarket services strategies

• Strong understanding of dealer operations

• Excellent interpersonal skills in order to deal with sensitive issues, develop others, or persuade others inside and outside the department to take specific actions

Additional Information:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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Please do not hesitate to apply if you feel you have the relevant skills and experience for the role.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

Caterpillar is an Equal Opportunity Employer (EEO).

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