GFO Process & Quality Specialist

☞ UBS

View: 190

Update day: 24-04-2024

Location: Zürich Zürich ZH

Category: Administrative / Clerical / Assistant Sales Information Technology Executive management Officer Serving / Cleaner / Maids PG / PB / Reception

Industry: Finance

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Job content

Switzerland - Zürich
Business management, administration and support
Global Wealth Management

Job Reference #

237527BR

City

Zürich

Job Type

Full Time

Your role

Are you an expert in banking process risks and tools? Do you like to educate others, encouraging high quality standards? Do you want help us manage, preserve and grow the wealth of our clients?

We’re looking for a process and quality specialist to:
  • support the GFO Southern European desk to manage their control framework by completing control reviews on a monthly basis and assist the Client Advisors with training on the relevant risk and process topics to support excellent risk management
  • support the GFO Europe Int business management in specific tasks, such as marketing nomination processes, organization of management platforms and creating and providing management reports for the sector head.
  • be point-of-entry contact for queries about regulations, processes, tools and risk
  • organize and conduct training for new tools and processes to improve quality and enablement
  • monitor risk reports, flag relevant issues to the team and escalate if necessary
  • maintain the quality of client relationships by proactively delivering holistic solutions that address their needs
  • collaborate closely with client advisors, assistants and the desk head, as well as various other internal departments

Your team

You’ll be working in the GFO Europe International team in Zurich, providing service to our Global Family Office clients. As a process and quality specialist, you’ll play an important role in supporting the Desk when it comes to risk, process and tool knowledge, supporting them in all risk reporting information and MRT requirements, as well as supporting wider business and cross segment project and remediation work.




Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise

  • financial services experience, ideally dealing with risk topics and/or front office support covering Southern European clients
  • banking related education (apprenticeship, traineeship or a bachelor’s degree)
  • excellent knowledge of wealth management offerings, products, processes, tools and regulations
  • disciplined, with a focus on detail and good knowledge of Microsoft product
  • organized and able to run small projects, and get tasks done on time
  • good written and verbal communication skills
  • fluent in Italian and English, Spanish and French are a plus

About us

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That’s what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join us

We’re a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
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Deadline: 08-06-2024

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