Senior UX Writer German or English (w/m), Experience Design Team

☞ UBS

View: 128

Update day: 25-04-2024

Location: Zürich Zürich ZH

Category: IT - Software

Industry:

Job type: Temps plein, Temps de travail : 90-100%

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Job content

Switzerland - Zürich
Digital, Information Technology (IT), Marketing and Communications, Product Management and Development
Personal & Corporate Banking

Job Reference #

268084BR

City

Zürich

Job Type

Full Time

Your role

Any digital experience is made up of flows, graphics, and words. In this role you’ll be responsible for the words.

We’re looking for people who share our passion for great user experience. You’ll work closely with interaction designers, developers, strategists, product owners and localization experts, and the things you write will be read by millions of clients around the world. Together, we’ll make their banking life easier and more delightful.

As we are a growing team, you’ll also have the chance to help shape the way we do UX writing here at UBS. We want to hear all about your vision – how we should create and deliver content across multiple channels, including ubs.com, E-Banking, and the Mobile Banking app.

This job is based in Zurich, so you should be located in Switzerland or willing to relocate. We work in the office and from home – as long as you’re in Switzerland, we’ll find a solution.

Your responsibilities:

  • work closely with interaction and service designers, product teams, localization experts and researchers
  • develop copy for a variety of use cases, including UI components on web and mobile, web content, and help text
  • develop client-centered copy based on research insights and client feedback
  • collaborate in an agile product development environment – short design sprints, rapid prototyping, and frequent user testing
  • enable localization by writing with multilingual products in mind, provide translators with information they need to bring the user experience to other markets
  • use neuromarketing, consumer behavioral and conversion optimization principles to create text that is engaging and convincing

Your team

Welcome to the Center of Excellence (CoE) for Experience Design. We design the experiences for UBS products and services. Our team is growing fast, and we need talented writers who can deliver clear, crisp, and inspiring text. We are a fast-paced, design-focused, agile organization that is working hard to build the design culture at UBS. In our agile organization you will be collaborating with product and client need teams to shape client experiences while working in a hybrid model at UBS offices and from home.


Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise

  • 5+ years of writing experience with an extensive portfolio showcasing your skills
  • deep experience with UX writing for complex user journeys
  • experience working with user research and using client feedback as a source for writing
  • equally comfortable thinking about big concepts and writing microcopy
  • at ease working in a design team
  • a communicative and proactive personality
  • comfortable in a highly dynamic environment
  • a native German speaker or a native English speaker who is comfortable working in a very international team

Please attach your portfolio to the application.

About us

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it’s our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions AG
UBS Recruiting

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
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Deadline: 09-06-2024

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