Computing Services Category and Business Development Manager Switzerland

Job content

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference. We are 55,000 HP employees, united in creating technology that makes life better for everyone, everywhere. Interested in joining us? Let’s talk.

Services is among the top 3 priorities for HP’s computing business with lots of focus, development and growth. We hire a Category & Business Development Manager for Switzerland.

Transformation at Customer as well as on Supplier side drives an increased importance of Services within HP:

Shift towards cloud, Increased cost and complexity, Demand for aaS models, Security concerns,

Desire for growth, predictable revenues and increased lifetime value of installed base and differentiation

The Key Role of Computing Services is to

• Acquire and retain customers
• Deliver improved user experiences
• Reduce cost and complexity for customers IT departments
• Drive annuity business and improved profitability for HP and our Business Partners
  

HP’s Services offering is structured around 3 key pillars:

• Deploy Maintain Renew
• Manageability
• Security
  

Computing Services is offered modularly making it easy to select and consume. It is powered by technology like TechPulse and designed for enhanced user experience. With Services we maximize the lifetime value HP provides to the customer.

Services Growth Strategies

• Reinvent Core – transactional lifecycle services
• Accelerate Growth areas like contractual HW and Service models
• Incubate new Services like Security, Manageability and Collaboration
  

Responsibilities & Scope

• Manage Computing Service business for defined countries: 4P & Business development
• Services 4P: Service Offering, Pricing, Promotion & Place
• Achieve key performance indicators Orders, Revenue, GPM, aRate, pRate, TCV and Funnel
• Work closely aligned and integrated with local computing hardware Category team
• Sales enablement and training
• Structurally own and develop a selection of Sales Initiatives working with Product Management CoE and ACM colleagues. Evangelize, enable, support and drive Service Sales Specialists, Sales Generalists and PS Category with these initiatives to maximize Service Sales
• Support Partner and customer events
• Communicate and agree on Sales goals, explain strategy to achieve them and follow up on execution
• Support CE PS Services game planning and initiative tracking
• Execute key initiatives and drive them to results with Sales Generalists, Specialists, Delivery and PS Category
• Drive Consumer Services initiative and increase Consumer Services pRate
• Drive Proactive Insights initiative and achieve planned order numbers
• Drive Proactive Security & Sure Click Enterprise initiatives to achieve Security plan
• Accelerate Adaptive Endpoint Management and Device Provisioning Business
• Accelerate Managed Services Business
• Push Active Care to achieve Active Care attach rates
• Drive hard bundle approach as base service to every customer
• Directly engage with Partners and Customers aligned with sales teams to support and drive them towards incremental Services business for HP
  

Experience & Education

• 5-7 years in Information Technology Services business and/or Product Category / Marketing role
• Minimum 5-7 years of professional experience after degree
• Degree in computer science, computer engineering, electrical engineering, management information systems, Business Administration or equivalent experience
  

Skills & Mindset

• Strong Communicator and ability to win others over
• Analytical mindset to identify and understand issues and ensure initiatives are measured and followed
• Excellence before Perfection with focus on pragmatism
• Creativity & Problem solving
• Cognitive Flexibility
• Service Orientation
• P&L Management
• Project Management
• Fluent English and fluent German
  

Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today, we are eager to learn more about you!

About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP’s commitment to diversity, equity and inclusion - it’s just who we are.

From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!