MPS Service Architect
View: 160
Update day: 26-03-2024
Location: Wallisellen Zürich ZH
Category: High Technology Mechanical / Technical Electrical / Electronics IT - Software
Industry: Computer Hardware Computer Software Information Technology Services
Job type: Full-time
Job content
Business EnvironmentCentral Europe Market Print Services & Solutions is the managed services business unit of the CE Market.
The Managed Print Services (MPS) portfolio focuses on optimizing copying/printing and imaging so information flows seamlessly, while taking the pain and cost out of print management for our customers. This can range from a simple usage-based lease to a fully managed outsourcing service. Based on market opportunities and HP’s competitive advantages, MPS has very ambitious growth objectives.
Responsibilities Include
- Accountable for:
- Solution scope and design including the fleet of devices to meet the customer’s need and hit the win themes & win price for the deal
- Understand and solution delivery requirements, third party software solutions and ensure the Statement of Work (SOW) on won deals is complete and deliverable.
- Optimize and ensure the most efficient way to respond to every bid with clearly identified risks and upside plans.
- Highlight and seek to improve MPS process or product portfolio gaps or issues
- Deliver Solution Design Document & Statement of Work (SOW), pricing, risk plan, proposal and presentation content and customer presentations
- Definition of a compelling and competitive business case for the customer: Support the qualification and business case development of early stage prospects – working collaboratively with the finance and Engagement leads
- Work with procurement leads and up to CIO and/or Head of Business Unit level
- Consultative engagement related to:
- Business development, pricing strategy, business case, value proposition, negotiations
- communication to internal executives and teams, including internal management review processes
- Early customer engagement to support Account Manager (customer workshops, strategy)
- Winning major Enterprise Account MPS Opportunities profitably
- Thought leader within MPS to help drive increased competitiveness and share learning from experience
- Metrics: win rate, TCV (Total Contract Value), margin
Education and Experience Required
- Master or Bachelor’s degree, preferred Economics or Information Technology
- 5-10 years in Service business environment - preferably in MPS (consultative selling, solution design, service architecture concepts, business value creation techniques)
- Experience of working with International or Global Accounts as a service consultant or account manager
- Solution design knowledge (demonstrates comfort with software, product, and very importantly - services knowledge. Easily integrates/applies these perspectives in order to solve business needs)
- Previous experience as a Services Consultant, Opportunity Consultant and other Pre-Sales roles
- Data Scientist or Big Data expertise preferred (someone who can develop best practices for structuring client fleet data)
- Financial understanding (confident understanding of financial concepts including saving, investing and debt, Profit & Loss, Return of Investment)
- Analytical and organized
- Able to balance efficiency with effectiveness
- Reliable and solid – A strong work ethic
- Experience in working with and influencing virtual teams
- Fluent communication in English and German (spoken and written)
- Flexibility to travel >25%
Do you want to know more about us? Then click here to get more insight into our «HP Way» :
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- www.twitter.com/hpcareers
- www.hp.com
About HP
You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.
So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP’s commitment to diversity, equity and inclusion - it’s just who we are.
From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!
Deadline: 10-05-2024
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